VoIP Phone Service For Both Small & Large Scale Business
The consumers, individuals, businessmen, small and large scale industries and business, service providers all have been off late concerned about phone number and VoIP service (Voice over Internet Protocol), its usages and features. As you all know, the telecom regulatory authority of India (TRAI) is against the VoIP and it has not yet been approved by the TRAI. And there are chances that the telecom regulatory policy will be changing soon.
TRAI rejects VoIP –The VoIP calls inside India has become illegal and the reasons for the same are that calls over the internet cannot be made on material mobile or handset landline. And calls which are being made on mobile and landline handset which lands on a computer within India through internet cannot be made.
For Indian business focusing in India their primary market and small business phone system the possibility of extending the services of VoIP seems to fade away. The international companies still have the hopes as VoIP aims to provide substructure to international centers for calling and the companies to help them.
The companies which are looking forward to continue with their tele calling services and international calling, the firms suggest them, if the tele-calling companies are finding out for some solutions from some vendor for VoIP, then avaya and cisco are the big companies worth doing business with. If a company is a small scale business company then the best form of communication would be Skype calling. It is the best way to converse with customers.
For any business entrepreneur focusing on Indian customers or consumers, the problems with regard conversing can be solved. If the business is having a call volume or more than 40,000 calls per day then purchase a primary rate interface. Avaya or cisco line set up would also work the best. Another way out would be to have a lease line set up with a call center software solution. Taking help of public switched software solution would do the needful.
People can also take help of services in which people have special licenses to receive calls over VoIP and in this way people can outs source their calls to some one. Two types of services can be used by people who need or have lower sorts of call volumes, connect aepabx solution and buy a primary rate interface setup. There shall not be any kind of integration with software or any kind of data of callers, but there shall be good incoming call management system.
People can also use services like Exotel, in which the service center offers people with a system in which they can use a telephony cloud platform offering services which are multiple and which is appropriate for small business phone system. The service center can also set this entire system in 20 minutes after account creation. Features such as outbound calling, manual and automatic through IVR, call recording and data, API integration, IVR etc., can be used once the installation is done.
