Tips To Select a Perfect IP PBX Phone System for SMB
Businesses need to consider several factors, when they decide to invest in new office phone systemor unified collaboration solution. Investing in an asset MUST deliver positive ROI. In addition, it enables your staff to be more productive and efficient.
Tips to select a perfect IP PBX for any SMB
Instant communications - In a study report, around 90% messages are read within 2 to 3 minutes. It exhibits how time sensitive real time communications have become important for businesses. SMBs can take advantage of simple tools like email plug-in app, which facilitates you to access contacts directly without opening other apps to call, IM or SMS. It is an effective way for increasing productivity and decrease the cost, especially while using hosted PBX services.
Conference is also a vital aspect of real time communication needed to increase productivity. If your SMB receives and makes multiple conference calls frequently, it is crucial to check speaker’s sound quality on desk phone and microphone. Instead of using traditional directory to call just integrate a directory in the PBX system. ‘Call by Name’ aspect with alphabetical keyboard on desk phone offers great improvement on output.
Long term asset protection - Pre-planning is necessary to ensure that the system will support future business size and needs. Reduce operation cost with a plan to turn around the cost curve of operating and managing intricate systems. Replace it with a system, specially targeted towards SMBs, which can offer attractive pricing, low complexity and high business value.
SMB telephony systems have become remarkable cost-effective and capable. Today the operating costs are less but you obtain strong productivity increase. Avoid placing too much importance on upfront and installation cost but analyze the real ownership cost (consider ongoing long term cost).
Mobility - Internet use from mobile devices have exceeded in a couple of years. SMB can benefit from BYOD feature by opening door to mobility. Providing employees or field staff to stay connected using compatible web browser from any device, with internet connection simplifies support and maintenance.
Users can access company information from anywhere, any place and anytime. Selecting the right solution between high secure but expensive system and simple system with high security risk is challenging. Review the analysis of different solutions cautiously and choose one that suits your business needs.
Network assessment - SMBs need professional IT help to handle the complexities between mobility, network security, quality of services, and cloud/local apps operating on their network.
If you are small business owner determining to implement real time apps, BYOD or VoIP then it is essential to review current data network infrastructure status. Upgrade your network to balance the security risks and advantages of running VoIP telephony system smoothly.
Technology alone is not sufficient - Every week, new gadget services or system gets introduced in the market claiming to make communication and collaboration better. The real fact is that all new inventions are not very much effective to enhance collaboration and increase productivity.
It depends on the way you use the technology and not what kind of technology you bought. Certainly, technology offers opportunities but you need to use communication skills for making it efficient.
