mikebutcher #southernrail
mikebutcher #southernrail
A London student has launched a smartphone app to help delayed commuters secure compensation from the vast sums being “hoarded” by train firms. Benjamin Kaube, 26, who is completing a PhD in physics at Imperial College, said he had become infuriated at the way much of the rail industry made it difficult for passengers to obtain refunds. He calculated that Southern, the rail firm that sparked a commuter backlash after axing hundreds of trains a day to cope with industrial action by staff, has amassed more than £3.3 million in unclaimed compensation since April.
Source:
www.standard.co.uk
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